Privacy policy.

Who we are

24/7 Electrix Ltd is a company registered in England and Wales, company number 12742779, based in Stockport, Greater Manchester. We are the data controller for personal information collected through this website.

Contact: info@247electrix.co.uk, 07498 927513.

What we collect

When you use our enquiry form we collect your name, phone number and/or email address, and the details you give us about your job. We don't ask for any sensitive information, so please don't include it.

How we use it

Only to reply to your enquiry, arrange a visit and give you a quote, and, if you go ahead, to carry out and certify the work. We never sell your details or use them for marketing without asking.

Our legal basis

Our legitimate interest in responding to enquiries you send us, and, where you become a customer, taking steps to enter into and perform a contract with you.

Who else handles your data

• Web3Forms, which securely delivers form submissions to our inbox.
• hCaptcha, which we use to block spam on our forms. hCaptcha may collect information about your device and browser to check you're human, under its own privacy policy and terms.
• Our email provider, which stores the messages we receive.

These services may process data outside the UK under appropriate safeguards.

How long we keep it

Enquiries that don't lead to work are deleted within 12 months. If you become a customer, we keep job records and certificates for as long as needed for legal, insurance and regulatory reasons.

Cookies

This website doesn't use analytics or advertising cookies. hCaptcha may set cookies that are strictly necessary to protect our forms from spam.

Your rights

You can ask to see the personal data we hold about you, ask us to correct or delete it, object to how we use it, or ask us to restrict it. Email us and we will respond within one month.

Complaints

If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always be on this page.